Shipping Information

Shipping Policy
Handling time depends on the items in your order. Please see below for details. Transit time is generally between 2-6 business days domestically within the Canada. We are unable to guarantee shipping times that are estimated by shipping providers.

In-Stock Items
Orders will typically be shipped within one to two business days and are typically not shipped on Saturdays, Sundays and Canadian Statutory  Holidays.

Pre-Order Items
Pre-order items are always sent as soon as they arrive at MV400models. However, please note that the estimated availability date for pre-order items is subject to change and can't be guaranteed.

Mixed Items
If your order contains both in stock items and pre-order items, we will hold your order and ship everything together when the pre-order items are available. If you would like to get the in stock items first, please place them in a separate order.

Customs and Import Taxes

The U.S. government has recently ended the “de minimis” exemption that previously allowed certain shipments under $800 USD to enter the U.S. without duties and taxes.

What this means for you:

• All U.S. orders, regardless of value, may now be subject to customs duties, taxes, and brokerage fees upon entry.

• Delivery times could be slightly longer due to additional customs clearance steps.

• The final amount payable for your order may include these charges, which are collected by U.S. Customs or the courier before delivery. 

At MV400Models.ca, we remain committed to offering you the best selection of 1:400 scale diecast aircraft and models. While this regulatory change is outside of our control, we will continue to work with our shipping partners to ensure a smooth process for our U.S. customers. We encourage you to check with U.S. Customs and Border Protection for the latest information on duties and taxes.

 

Thank you for your continued support and understanding.